Privacy Policy

1Who we are

This store is an unofficial Minecraft server shop for DonutSMP. We sell in-game digital items such as ranks, money, keys, bundles and other perks. This store is not affiliated with Mojang Studios, Microsoft, or any official Minecraft entity.

2Information we collect

When you use this store, we may collect the following information:

• Order information – purchased packages, price, date and status of your payment.
• Account details – your Minecraft username (IGN), Discord tag (if provided), and any account IDs required to deliver items.
• Contact details – your email address if you enter it during checkout or account creation.
• Technical data – IP address, browser type, device info and basic usage logs for security and anti-fraud.
• Support messages – any information you send us in tickets, emails or Discord messages.

3How we use your information

We use your data only for server and store related purposes, such as:

• Processing payments and delivering in-game items to the correct Minecraft account.
• Verifying purchases if you contact support or open a ticket.
• Preventing abuse, chargebacks, fraud and rule evasion.
• Keeping basic records required for accounting and legal obligations.
• Improving the store experience and troubleshooting technical issues.

4Payments & third-party processors

Payments are handled by third-party payment processors (for example, card providers or payment gateways). When you pay:

• Your card or payment details are processed securely by the payment provider – not by the Minecraft server.
• We receive only the information needed to confirm your payment (status, amount, transaction ID, etc.).
• These providers have their own privacy policies, which apply in addition to this one.

5Cookies & analytics

Our store may use cookies or similar technologies to:

• Keep your cart and session active while you browse.
• Remember basic preferences (for example, currency selection).
• Measure anonymous statistics such as which pages are visited.

These cookies are used to make the store function properly and to understand how players interact with it. You can usually disable cookies in your browser settings, but some features of the store may stop working.

6Discord & in-game data

If you connect with us via Discord or in-game:

• We may link your purchase to your Discord account to provide roles or access to channels.
• We may use your Minecraft username and server logs to verify that items were delivered.
• Chat logs, punishment logs and gameplay data may be used to investigate chargebacks or abuse.

7How long we keep your data

We keep your data only for as long as necessary for the purposes described in this policy, including:

• Maintaining proof of purchase and item delivery.
• Handling support tickets and disputes.
• Complying with anti-fraud, tax and accounting requirements.

When data is no longer needed, we try to delete it or anonymize it where reasonably possible.

8Security of your data

We take reasonable steps to protect your information, including:

• Using secure connections (HTTPS) for the store.
• Limiting access to store data to authorized staff only.
• Monitoring for suspicious or abusive activity.

No online system is 100% secure, but we aim to treat your data with the same care we would expect for our own.

9Minors & parental consent

By using this store, you confirm that you have permission to make purchases on your account. If you are under the age of majority in your country, you should have a parent or legal guardian’s consent before buying anything.

If a parent or guardian believes a child has made a purchase without permission, they should contact us through our support channels as soon as possible.

10Your rights & choices

Depending on your location, you may have rights over your personal data, such as:

• Requesting access to the data we hold about you.
• Asking us to correct inaccurate information.
• Requesting that certain data be deleted, where legally possible.

If you want to exercise any of these rights, please contact us via our support channels. We may need to verify your identity (for example, via Minecraft IGN or Discord) before processing your request.

11Contact

For any questions about this Privacy Policy or how your data is handled, please:

• Join our Discord server and open a support ticket in the appropriate channel, or
• Contact us using the information provided on the store’s contact or support page.

12Changes to this policy

We may update this Privacy Policy from time to time, for example when we add new payment methods, features, or to comply with legal changes. The version posted on this page is the one that currently applies.

This Privacy Policy applies only to this Minecraft server store and related services. It does not apply to Mojang, Microsoft, payment providers, Discord, or any other third-party platforms, which have their own privacy policies.